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Difference between your User Profile and a Customer Account

In our cockpit, we provide two types of accounts. This page gives an overview of the two types and how they are different from each other.

Overview of the Account Types

  • User profile: A user profile is linked to an individual login. A user profile can be granted access to one or several customer accounts. A user profile is identified by their email address.
  • Customer account: A customer account is an organisational unit that contains resources (VMs, servers, racks, etc.). Each customer account is identified by a customer number and an identifier.

Differences between the Account Types

User profileCustomer account
Connected to a login to access Cockpit.Requires a user with the role "Cockpit Access" to access.
Represents you as an individual user.Represents a legal entity, e.g. a company or a single person.
Contains no resources.Contains all your resources, such as VMs or Applications.
Creation is for free.Creation is for free, but all contained resources will generate costs.
Identification is done via email address.Identification is done via customer number and a customer identifier.

Manage User Profile

In order to manage your user profile, do the following in Cockpit:

  1. Click on your user profile icon in the side navigation on the left
  2. Choose Manage User Profile

Manage User Profile

For help on how to change the User Password, please visit How to change your Cockpit credentials.

Manage Customer Account

In order to manage your customer account, do the following in Cockpit:

  1. Click on the cog icon next to the customer account selection dropdown list

Manage Customer Account

Note: If you want to manage a different customer account than the currently selected one, make sure to first select the customer in the customer selection dropdown on the side navigation on the left.

Customer Selection Dropdown