📄️ Can I register domains with Nine?
Nine is not offering domain reselling. We recommend you to register desired domains yourself.
📄️ Cloudflare FAQs
The activation of Cloudflare may have some implications for your websites/applications. We have therefore collected the most important information for you below.
📄️ Contact Management and Cockpit Access
From February 2023, our customers will be able to manage their contacts themselves via . People will now have access to Cockpit with an individual user account. How to manage these contacts and what to keep in mind, we show you here.
📄️ How can I contact Nine in an urgent case outside office hours?
In urgent cases, you can call us outside our usual office hours.
📄️ How do I change my address?
In order to change your address, please go through following steps:
📄️ Nine app / 9Folders
Nine Internet Solutions is in no way associated with 9Folders' smartphone app "Nine".
📄️ Weekly Maintenance Window
A weekly maintenance window is defined for scheduled maintenance work.
📄️ What are the benefits of Switzerland as a location?
Because we are located in Switzerland you have the shortest direct connections to Swiss providers and can therefore offer your customers lower latencies and higher speeds.
📄️ Where can I view status notifications?
To access our status page, go to status.nine.ch. There you will find information about current incidents, planned maintenance and work by third parties that may affect the availability of our services.
📄️ Where can the traffic statistics be viewed?
The traffic statistics can be viewed in our .
📄️ Why can't I access my server using SSH/FTP?
If you have had multiple login attempts with invalid credentials, it is possible that your IP has been blocked for SSH, SFTP, FTPS and FTP login. We use this mechanism to protect your server against so called brute force attacks.
📄️ Why is my account suspended?
Situation