Contact Nine
You can reach our support team by email, phone, or through the Support Portal:
Datacenter Locations
These are the available datacenter locations and the products we offer in each of the locations:
Sustainable Electricity
Our two datacenter locations use different electricity sources:
Certifications
Nine Internet Solutions AG
Status Page
You can access our status page at status.nine.ch.
Weekly Maintenance Window
A weekly maintenance window is defined for scheduled maintenance work.
Why can't I access my server using SSH/FTP?
If you have had multiple login attempts with invalid credentials, it is possible that your IP has been blocked for SSH, SFTP, FTPS and FTP login. We use this mechanism to protect your server against so called brute force attacks.